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It
had been written that "Straits Refined Tin is to tin
as sterling is to silver".
To
be regarded the benchmark of quality is perhaps the most flattering
accolade that any organisation could ever receive. But it is not
a compliment that came by chance. It took years of experience, attention
to the minutest of details and unwavering dedication to provide
our customers with best quality end-products that had earned us
this praise.
From
the days when we were known as Straits Trading Company more than
a century ago to present time when we have forged ahead to every
aspect of tin operation cycle, the legacy of uncompromising quality
has always been, and will always be, the hallmark of MSC's operations.
Our
tin smelter in Butterworth is the first in the world to obtain ISO
9002 accreditation. Every step in our production process is carefully
planned and executed by highly skilled and well-trained personnel.
Consistent quality checks throughout the production cycle prevent
loss of accuracy in any individual part of the process.
But
we do not stop there. We believe there is an additional step that
we have to adhere to if we were to remain true to our commitment
to quality, that is to continuously improve the processes by which
we provide our products and services and be bold to innovate newer
and better product line.
One
of the key results of injecting innovation to quality assurance
is the birth of MSC's premium grade high purity tin (99.99%)
which has come to be used in highly specialized industries.
This product went on to win the coveted Product Excellence
award presented by the Ministry of Domestic Trade and Industry
of Malaysia in 1997. Over the years, we have also married
our passion to preserve the environment with our product range,
culminating in the production of our low lead tin.
To
ensure our commitment to quality will not whittle down to
mere lip service with passing of time, MSC maintains a company
wide Quality program in the form of a quality
policy and clearly defined quality
objectives, designed to disseminate the vision to all
members of the company and help place the responsibility for
quality with those who do the work. As MSC is evolving to
a group of companies, we instill the same high standards of
commitment to quality in all our subsidiaries and associated
companies.
MSC
- total uncompromising commitment to product quality, innovation
and reliability.
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